Terms and conditions

AND PRIVACY POLICY

Guarantee

We offer a 14 day money back guarantee on all our products and subscriptions.  You can cancel at anytime by logging into your account here  https://secure.simplero.com/login.  Once you've logged in successfully, select the Purchases tab to manage your payment or stop payments and select refund.  Alternatively, just drop us an email and we will process it for you.  You can access all the purchases and products you have purchased from us in this area.

Security

We use Simplero to manage all our products and sales.  Our membership sites and information is also managed by them.  Simplero ensures that we have the latest in security and a high level of protection for your information.  You can also log in and view and edit your information that we store on the system.  We take the security of your information very seriously indeed.  If you have any concerns whatsoever, please email ceo@121temps.info or
sms 0403 265 028.  We ask that you keep your login details in a secure location and not share these with anyone else.

Membership Subscriptions - 121 Temps and VA Placements

Offer and acceptance

Our terms of engagement are made up of these standard terms, and form an offer to enter into an agreement with you regarding the services to be provided to you as part of your membership. If you accept this offer you will be bound by the terms and conditions of the agreement and our Code of Conduct.

Acceptance may be by

>> giving us instructions to proceed after receiving this document,
>> contacting us and advising of your acceptance, or 
>> paying to us the amount requested in full or implementing the payment option. 
>> Or signing up and setting up a profile on the VA Placements Directory and active search.

 Term of agreement

All membership subscriptions are on a month by month basis and can be cancelled by you at any time.This agreement will remain in place until such time that it is terminated by you in writing or until such time that 121 Temps Pty Ltd terminates the agreement. (see below)

Termination

121 Temps Pty Ltd (the Company) may terminate this Agreement at any time. In addition, if the VA Partner is convicted of any crime or offense, fails or refuses to comply with the written policies or reasonable directive of the Company, is guilty of serious misconduct in connection with performance hereunder, or materially breaches provisions of this Agreement, the Company at any time may terminate the membership of the VA Partner (you) immediately and without prior written notice to the VA Partner.

Confidentiality

The VA Partner acknowledges that as a member, he/she may have access to and become acquainted with various trade secrets, inventions, innovations, processes, information, records and specifications owned or licensed by 121 Temps Pty Ltd and/or used by the Company in connection with the operation of its business.

The VA Partner agrees that he/she will not disclose any of the aforesaid, directly or indirectly, or use any of them in any manner, either during the term of this Agreement or at any time thereafter, except as required in the course of this relationship with the Company. 

All files, records, documents, blueprints, specifications, information, letters, notes, media lists, original artwork/creative, notebooks, courses, webinar recordings, templates, guides and similar items relating to the business of the Company, coming into his or her possession, shall remain the exclusive property of The Company .  The VA Partner shall not retain any copies of the foregoing without the Company’s prior written permission.  Upon the expiration or earlier termination of this Agreement, or whenever requested by the Company, the VA Partner shall immediately deliver to the Company all such files, records, documents, specifications, information, and other items in his or her possession or under his or her control. 

The VA Partner further agrees that he/she shall at all times preserve the confidential nature of his or her relationship to the Company and of the services hereunder.

Conflicts of Interest

The VA Partner represents that he/she is free to enter into this Agreement and that this engagement does not violate the terms of any agreement between the VA Partner and any third party.  Further, the VA Partner shall not utilize any invention, discovery, development, improvement, innovation, or trade secret in which he or she does not have a proprietary interest.    

Invoices

We reserve the right to issue a separate invoice for any additional services that you ask us to supply which is outside this agreement.

Our invoices are payable on 7 days after receipt. If the invoice remains unpaid for 7 days after becoming due for payment a late fee of $50 may be charged at the discretion of The Company to recover the cost of debt collection.

Successors and Assigns

All of the provisions of this Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, if any, successors, and assigns.

Choice of Law:

The laws of the state of Queensland, Australia shall govern the validity of this Agreement, the construction of its terms and the interpretation of the rights and duties of the parties hereto.

Entire Agreements

This document contains the entire agreement between the parties with respect to its subject matter and supersedes all prior.

Refunds and Cancellations

Membership Subscriptions  

By paying for membership, the VA Partner is committing to complete all payments due.  No refunds will be given (outside of the guarantee period) and full payment is required for any outstanding amounts on termination of this contract for any reason..  Outstanding payments for services that incur an external charge will be invoiced to you separately.   All website hosting and domain payments will be due by the VA Partner after cancelling their membership.  This can be dealt with through 121 Information Pty Ltd - email :  support@121information.com 

Resources, Courses, Templates and Guides

All other resources outside of membership subscriptions will be refunded in full, no questions asked within the 14 day refund period.  However, if you are unsatisfied with the quality or content you can request a refund at any time by email to ceo@121temps.info advising your reason for the refund request if its outside the 14 day guarantee period.

GST

Unless otherwise stated, all fees and expenses are ex-GST and where applicable will be increased by the amount of GST or other tax. 

It is further acknowledged that:

>> The VA Partner shall be deemed an independent Virtual Business Owner and is not an employee, partner, agent or engaged in a joint venture with and does not have any interest in 121 Temps Pty Ltd.

>> The VA Partner agrees that all business received through 121 Temps Pty Ltd is as a result of a relationship created between the client and 121 Temps Pty Ltd in the first instance. All jobs are advertised through the VA Placements website and VA Partners are required to set up a separate account on this website and follow guidelines as provided by the site.  https://www.vaplacements.com 

>> The VA Partner agrees to uphold the 121 Temps and VA Placements Code of Conduct and acknowledges that a breach of the Code of Conduct will be considered serious misconduct and may lead to termination of this agreement. Following a termination of this Agreement, the client or clients previously referred by the company will be advised that you are no longer a member because of a breach in our Code of Conduct. The Company reserves the right to take legal action to obtain recompense for any damage caused to its reputation by the VA Partner not adhering to the Code of Conduct.

The VA Partner warrants that:

>> He/She is not an undischarged bankrupt

>> He/She holds and will continue to hold and keep public liability insurance.

>> He/She will be personally responsible for the nature, quality and presentation of work or services provided directly to clients introduced by 121 Temps Pty Ltd.

 

YOUR PRIVACY

Website

Your privacy is very important to us. As part of the normal operation of this site, we may collect certain information from you. This privacy policy details what information we collect, how we use that information, and what your rights are regarding any information that you supply to us. 121 Temps Pty Ltd and its subsidiaries are subject to the requirements of applicable Australian law and strive to meet the requirements of the Australian National Principles for the Fair Handling of Personal Information.

Your Information and your right To Privacy

Unless you specifically tell us, this site will never know who you are . You can elect to tell us more about yourself so that we can provide enhanced services, such as your entry on the subscriber database, or access to publications and other services. This is your choice.

We will under no circumstances sell, trade or rent any personal information that you supply to us to any third party. In short, information you supply to us stays with 121 Temps Pty Ltd.

You have the right to review and alter any personal registration information that we store about you. After all, it is your information, so you should be the person that controls it.

If you so desire, we will never send you unsolicited email, that is, make you part of a mailing list. 121 Temps Pty Ltd uses this method to communicate quickly with registered companies and VA’s. You have the right to refuse inclusion on a mailing list. You can make a request to remove your email address from a mailing list by contacting the Webmaster at support@121temps.info.  You can also log into your account and unsubscribe or click the link in all emails we send to you.

As part of the normal operation of this site, your Internet Browser will be sent a “cookie” (a temporary Internet file). This cookie enhances our site’s functionality with features such as logon and electronic ordering. By itself, this cookie can only identify your computer to our server; it is not used to identify you personally.

What information is collected by this site, and how is it used?

121 Temps Pty Ltd collects browse statistics from this site to track traffic patterns. This may include the URL (web address) you came from, the URL you are going to, the browser you are using, and your IP address. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand and better serve our users. This information is compiled and analysed on an aggregated basis.

If you decide to become a member or register with us or one of our services, and we hope that you do, we will ask you for personal details such as your address, contact phone numbers and your email address. You may also opt to provide us with more information such as the specialist services you require or offer. We will not disclose this information to any other company, person or website without your prior approval.

We use your email address, your mailing address, and phone number to contact you regarding administrative notices, publications, and communications relevant to your use of the site and your registration with us. If you do not wish to receive these communications, you have the ability to opt out by contacting the Webmaster or clicking the do not contact option when you log in.


From time to time, we may decide to collect different kinds of information. When this occurs, we will update this privacy page.


Our Commitment to you

Your information is stored on our server located in a secure hosting facility. We are committed to using industry standard mechanisms to safeguard the confidentiality of your personal information, such as firewalls and Secure Socket Layers. However, it is important to recognise that “perfect security” does not exist on the Internet.  You should always take appropriate action to protect your personal information.

Credit Card Information

We do not permanently store credit card information on our public wordpress site.  Your credit card information is stored by Simplero on their highly secure systems.. Information you have provided to us is used to:

>> Process jobs and payments and update your company details and profile information

>> Conduct market research in order to identify and analyse the ongoing needs of customers

>> Provide registered users with publications and information

>> Provide users with access to and information about current and future benefits.

You can contact our privacy officer on phone 0403265028